Airlines - Liars or Just Good Business?
Are airlines telling us the whole truth - it does not seem so. A friend last night complained at the price of his ticket from Paris to Dublin. Aer Lingus advertise it at €10 each way - so one would assume €20. But no…
After taxes and charges the actual cost was €98 - €78 of a difference. All down to taxes and charges, something that the airlines hide very well by refusing to tell you what these are, and to break it down. Try talking to them - ask them for a breakdown of the charges - I have tried with Aer Lingus and British Airways this morning - it would be more fun running into a brick wall.
There are taxes included in the price - search “departure tax” to start with. However the airlines hide all sorts in here. Fuel surcharge, security charge, booking fee - would you believe they charge you a separate amount to buy a ticket with them on-line - and more if done over the phone. And the new one of baggage fee - feeling like you are getting a great deal as the customer?
Now instead of telling me and advertising the price as say €70 and I think “great” - what happens is they send me an email telling me of the great flight offer - I go and look - and then leave feeling like someone is trying to rip me off with false advertising.
Is this legal - it must be or someone would be on them.
I would feel happier if they would break down the costs for me. And much happier if they would stop lying to me about a ticket price.
The cost of my flight includes all of these - please stop lying.
I would tell you more about the Air Lingus policy - but hey their web site doesn’t even work properly today.
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