Comments on: Halfords, Liffey Valley, Dublin

By: paddy

paddy — Fri, 12 Nov 2010 19:16:13 +0000

hey jim i also work for halfords
head office do tell you when price changes occur.its on our system every day.
as for the staff there is absolutley no training most staff have no interest..not willing to learn
and halfords employ to many office staff…
and not enough that actually no what there talking about.the place is overpriced under staffed waste of time

By: Gina

Gina — Thu, 27 Aug 2009 12:21:47 +0000

Just picked up this thread and would like to point out that the law in Ireland states that a retailer can display any price he likes and charge a different one at the till so long as the customer is informed of the correct price before handing over their cash. It is not ilegal to do this, but simply bad practise. I know this because my local Spar did this to me and I complained to trading standards/consumer rights immediately. They informed me that they could not prosecute the store for this, but would visit them to check it out and advise them it was bad practise. They contacted me two weeks later to inform me that they had indeed visited the store and the manager would like me to go back as he wished to apologise and offer me some chocolates. I did not bother to visit him as I was still angry because when I did complain on the day I was met by disinterested staff who said that was the way things were and that no manager was available at the time. I work in the hospitality industry and will also ensure that a manager or supervisor is available to listen to any issues my customers have. Your customers are your business. I no longer shop in that particular Spar and never will again. FYI the product incorrectly priced was not a mistake as it was advertised as on sale at half price with a massive sale sign above it… but at till they tried to charge me the full price without even informing me.

By: padjo

padjo — Sat, 30 May 2009 16:05:57 +0000

I have no connection with Halford’s, business or personal. Nor with anyone who works there. But wanted to say this –

that it’s all down to personal experience, clearly.

Living in Ballyfermot, I use Liffey Valley Halford’s a good bit – two motorbikes to keep going.

There’s one young guy in particular, and I’m not saying he knows anthing about the technical side of bikes, but I always find him top drawer for enthusiasm and helpfulness. And just pleasant really.

Plus, it was great to watch him challenge a couple of scumbags the week before last, who were trying to steal brake pads.

Looks like conscientiousness to me anyway.

On the other hand, the young wans working the till… chewing gum and texting, oblivious while you’re standing there, waiting. Useless lazy bimbos.

By: Stephen L

Stephen L — Wed, 27 May 2009 17:39:19 +0000

Its down to training, the staff are the most un knowledgeable morons ever.
we are entitled to good customer service!! thats whats wrong with this country they have a throw it at you then take it or leave it attitude.

By: cormac

cormac — Fri, 06 Feb 2009 09:40:26 +0000

I think Halfords should probably have a look at the Sale of Goods and Supply of Services Act 1980

By: John

John — Sat, 03 Jan 2009 00:15:17 +0000

Well 2009 is here and there is still no change in Halfords, Liffey Valley, I went in today and here the staff are pissing about “having the craic & fun” 3 of them standing around the till not giving a toss about the customers trying to pay standing their like idiots….Thank god for the recession, maybe a few will be gone soon enough and customers can actually get served !

By: jim

jim — Wed, 09 Jul 2008 10:38:30 +0000

Right,first of all its not the staffs fault for the price being 16 quid too much because i work for halfords and i know that it is head ofices fault as they expect staff to know when price changes occur….but they do not tell you when these changes occur you have to find out for yourself….im workin there for a year and i think that is the best crack and fun i am having….fuckin brilliant company to work for! Bonuses galore!!

By: Michael Gorman

Michael Gorman — Fri, 30 May 2008 22:33:03 +0000

My wife bought me a Tom Tom 520T for my birthday but when
I set it up i couldent get any local area on it so mutch for an
up to date map yes i tried there web site she had to bring it back so mutch for Tom Tom

By: admin

admin — Wed, 28 May 2008 09:16:06 +0000

I don’t go to the Liffey Valley one no more – Carrickmines is a bit better.

By: trisha gilbert

trisha gilbert — Wed, 28 May 2008 09:10:46 +0000

I remember i got a sat nav av it wudnt start up when i brought it back they said i had broke it. after i got my replacement an hour later while he was setting it up in my car the manager fell getting back out an cracked me window on my 08 merc when i asked him to pay he said well if you hadnt of asked me to put it in this wud not of happened… imagin. when my husband went back up for me. . te manager start crying and ran out of the shop leaving a poor member of staff just standin there.this was the laffey valley branch